@incollection {BFHRIEAAIE2010,
   author = {Bella, Antonio and Ferri, C\`esar and Hern\'andez-Orallo, Jos\'e and Ram\'irez-Quintana, Mar\'ia Jos\'e},
   affiliation = {DSIC-ELP, Universidat Polit\`ecnica de Val\`encia, Cam\'i de Vera s/n, 46022 Val\`encia, Spain},
   title = {Data Mining Strategies for CRM Negotiation Prescription Problems},
   booktitle = {Trends in Applied Intelligent Systems},
   series = {Lecture Notes in Computer Science},
   editor = {Garc\'ia-Pedrajas, Nicol\'as and Herrera, Francisco and Fyfe, Colin and Ben\'itez, Jos\'e and Ali, Moonis},
   publisher = {Springer Berlin / Heidelberg},
   isbn = {978-3-642-13021-2},
   keyword = {Computer Science},
   pages = {520-530},
   volume = {6096},
   url = {http://dx.doi.org/10.1007/978-3-642-13022-9_52},
   note = {10.1007/978-3-642-13022-9_52},
   year = {2010}
}